Why choose us for eCommerce Fulfillment

We are the brand-building fulfillment experts.

To attract and retain customers, you need to quickly and effectively differentiate yourself in the market. Elevating the customer experience and fulfillment tools that are a powerful way to do exactly that. Set your company apart by creating a memorable customer experience, and integrate your brand, packaging, messaging and delivery into a memorable box-opening experience.


The retail industry is changing rapidly, accelerated by the realities of COVID-19. Brick and mortar is struggling to find a balance between in-store and online sales with online becoming more and more vital. Online retailers are facing stiff competition from hundreds of domestic and global companies, both large and small.

boxxconnect works with your business or organization to connect your customers through our customized use of our five basic marketing and fulfillment tools


  • branding, 
  • packaging, 
  • messaging, 
  • delivery,
  • a memorable box opening experience. 


With personalized service, boxxconnect works with you to tailor each of these tools to your particular product and customer base requirements.

What boxxconnect can do for you.

BRANDING

Define your brand strengths and value.

From purchase through delivery, build a brand identity that can grow with your business and support a mix of customers, messages, and products.



Your brand differentiates you from other online retailers and connects with your customer. Give it meaning! When it’s done right, this connection translates into brand loyalty and increased sales.


Infuse your brand with expectations of quality, service, and value to drive revenue through upselling and cross-selling. Your customer relationship will increase your ability to introduce new products and will stimulate repeat sales.

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PACKAGING

Enhance your product with branded packaging.

Packaging offers the all-important perception of added value. Going beyond a plain brown box with poly pillows will immediately set you apart in today’s market.


Strengthen the emotional and aesthetic impact of your brand with consistency from purchase through delivery, and delight your customer with a special box-opening experience.


Show your commitment to quality, service, and community values with packaging from boxxconnect.

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MESSAGING

Streamline messaging and stay in touch.

Reward your customers and give them reasons to connect with your business through your in-box messaging. Create a sense of community that connects with your customer’s shared values.


Give boxxconnect a call. Let’s see how together we can empower your brand and exceed your customer’s expectations.

Book a Discovery Meeting

DELIVERY

Create a better online to delivery experience.

Your brand is more than a logo. You’ve invested a lot in the front end of the customer experience to set yourself apart. Don’t let your customer down when they open the box.


At boxxconnect, we believe that extra care and attention to detail will elevate your customer’s experience to delight your customer.

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Fulfillment Services Frequently Asked Questions

  • Do you provide fulfillment services like Amazon provides?

    Similar, but we provide fulfillment services which can be customized to your product and brand needs, including packaging, messaging, shipping options, and storage. We offer personalized customer support and service, so that we can work with you as an e-commerce partner. You always have a person that knows you and your product to talk to when you need us.

  • Is your Order Management process (OMS) and Warehouse Management process (WMS) automated?

    Yes. We use the Veracore software system. This is system is used by more that 400 fulfillment operations all over the U.S. We link with your shopping cart system electronically. Your orders come to us by internet connection and are processed automatically 24 x 7. We can process your orders daily, hourly, on a schedule set by you. Our white glove picking, packing, and shipping process makes sure you order ships on time every time. You are also able to access your information online from your offices anywhere in the world.makes sure you order ships on time every time. You are also able to access your

    information online from your offices anywhere in the world.

  • Can we link our Shopify or other shopping cart to your Order Management system?

    Yes. Our automation supports Shopify and 10 other popular shopping cart and merchant payment services.

  • Can you develop and produce custom packaging for my product using my brand, coloring, graphics, and style?

    Yes. Our designers will work with you to design colorful, creative, distinct packaging to meet your product’s requirements and budget. Just because it is creative and eye catching, does not mean expensive. Also, our experience shows that you will sell more and create stronger customer relationships if you use the opportunity to include a meaningful message, coupons or other incentives inside your package for your customer.

  • Are you more expensive than Amazon?

    Generally, no. We are not a marketplace. We specialize in providing a full-service fulfillment process that is focused on helping you to build your brand and your customer relationship. We offer you personalize service and support. The fulfillment process is a unique opportunity you have to communicate one on one with your customer, so we believe you should do everything to take advantage of that opportunity. And we help you do that through our tools: branding, packaging, messaging, delivery options, and the BOXX opening experience.

  • We are an East Coast based business. We have a lot of online customers on the West Coast, As a result, we are spending a lot to ship individual parcels one by one to the West Coast. Do you provide West Coast warehouse fulfillment and shipping services?

    Yes we do. Our research shows you can save 25-40% in shipping costs by using our San Diego based warehouse and fulfillment services to support your West Coast shipments.

  • How can we get a quote on your fulfillment services?

    Very easy. Just get in touch with us by telephone or email. We should have a conversation where you can explain your e-commerce business and fulfillment needs. We will collect some basic information and prepare a quote and proposed service description for you.

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