Our vision
Sucessful selling in e-commerce depends on connecting with your customer. What you do in order fulfillment can make or break that connection.
Branding, packaging, messaging and delivery are the keys to successful order fulfillment and is the core of our services.
Giving special care and attention to your customer strengthens your brand identity and enhances customer retention.
Being green is a core value we hope you share.
As a unique provider of e-commerce fulfillment services, we use eco-friendly, frustration-free custom packaging and materials.
Our values
We recognize how important your customers are to you.
We help you to elevate your online customer experience to build your brand at every customer touch-point after the sale.
As your partner we will work with you to reach your brand and sales goals.
We strive to create a simple, frictionless customer experience throughout the fulfillment process.
We believe in zero-waste packaging that can be reused, recycled, or is biodegradable.
We are always focused on quality service, operations efficiency, and creative ways to connect your product and brand with your customer.
boxxconnect Management team
Richard Lawrence
CEO & Founder
Richard formed boxxconnect to get involved in the many challenges and opportunities he saw in the rapid growth of online retailing. Product and brand development together with business strategy have been his passions during his lengthy career in financial services, information technology, and management consulting. In addition, he has served as an advisor, investor, and Board Member to several start-up businesses in the services industries.
During his corporate career, he served as a business executive in banking, information services and process operations in both the U.S. and Latin America. He was a co-founder of Bank Street Consulting Group in New York City servicing major U.S. financial institutions and major auto finance companies. As a Partner with Coopers & Lybrand, PricewaterhouseCoopers, and IBM Business Consulting Services, he focused on major financial institutions and corporate Clients in consumer and corporate banking, credit management, and information technology services in the U.S., European, Latin American and Asian markets. As an executive at Experian, he learned the power of consumer data in guiding businesses to accelerated growth and led business development and acquisitions in Latin America.
He believes that the future of retail is a blend of online a B&M channel development focused on creating brand building customer experiences and outstanding customer service.
When he relaxes, he spends his time outdoors in the mountains, on the beaches, or on the golf courses around the world. He holds an MBA in Finance from Columbia University, and a BS in Economics from the University of Oregon.
David Lawrence
Co-Founder
A native of the Pacific Northwest, David spent over 35 years in high tech, successfully implementing initiatives of growth, strategic direction, operational delivery improvement, and setting new direction across markets and enterprise clients. He enjoys building and coaching service teams, designing customer solutions, marketing design, and is always looking for a new way to please the customer.
David is a board member and former Board Chair of a long-standing Seattle non-profit (1909) dedicated to providing early learning, early intervention, and counseling programs for babies, toddlers, and preschoolers. He is a graduate of the University of Oregon.
David is an amateur photographer, passionate music listener and always ready for a glass of good wine.
boxxconnect Operations team
Jennifer Green
Head of Market Development
Jennifer has over 15 years of Marketing and Sales experience, with an emphasis on Client and Project Management. She has worked for specialized design firms and large consumer packed goods companies in the packaging and branding divisions. With a keen eye for visual
presentation, she oversees the curation of our Giftboxx programs, and creates content for the website, social media, promotions, and sales & marketing campaigns. Jennifer is committed to helping customers find the perfect fit for their brand, and ensuring their experience exceeds expectations.
Jennifer has a passion for travel and enjoys new adventures and challenges. She loves reading and spending time with her family outdoors hiking, swimming, playing tennis, and is always up for a happy hour!
Jennifer has a Bachelor of Arts from the University of Texas.
Nicole Caird
Finance & Operations
Nicole has twenty-five years of accounting, finance, payroll, office management, and commercial industrial operations experience. She has worked in a wide range of companies from construction to manufacturing. She served as an Assistant General Manager and Production supervisor for manufacturer of automobile military vehicle seating. In her role at boxxconnect, she is responsible for accounting, tax, financial management, payroll, and fulfillment operations management activities. She oversees the VeraCore order and warehouse management systems. She is also in charge of training warehouse personnel to use those systems. Nicole Is QuickBooks certified and trained In ISO 9000 certification processes.
Tereso Carrillo
Warehouse Associate
Tereso is the man who keeps the warehouse organized and in first class operating order. Forklift driver, equipment repairman, receiving & shipping clerk, inventory and storage maintenance, keeps the facility sparkling, and gets the order shipments out the door on time and on their way to the customer.
Collaborators & Advisors
Graphic Arts & Design
At boxxconnect we believe that Design is Everything.
We work with a number of very talented, creative independent designers. Together with our Marketing team, they have created a wide range of amazing box designs, messaging inserts, packaging materials, presentations, and an array of marketing and
sales materials.
They also participate as members of our Client Service teams to assist and advice our clients with enhancement to their brands, graphics, and visual presentation.
Frank Nissen
Author, Artist, StoryTeller, Animation Director, and Ad Agency Executive
A keen talent for impacting consumer behavior with visual and written communication that inspires action drawing from his amazing 50 years of experience in the visual arts.
Steve Thomas
Engineer, Developer, Builder, and Accomplished Businessman
Turns vision into practical, doable solutions to business problems, keeping us on the rails with a positive outlook.
Frequently Asked Questions
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Business Solutions
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Office Hours
- Mon - Fri
- -
- Sat - Sun
- Closed